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"Enhancing Phishing Awareness for Remote and Hybrid Business Professionals"

Case Study

Audience: Remote and Hybrid Business Professionals

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Responsibilities: Instructional Design, eLearning Development, Visual Design, Prototyping

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Tools Used: Canva, Adobe, Venngage

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The Problem:
With the shift to remote and hybrid work environments, the company experienced an increase in phishing attacks targeting employees. This led to compromised sensitive information, disrupted operations, and potential financial losses.

 

Analysis and Solution:
After analyzing the security incidents, it was evident that many employees lacked the awareness and skills needed to identify and handle phishing attempts effectively. I proposed a comprehensive eLearning module focused on phishing awareness and prevention. This module included a detailed guide on recognizing phishing emails and actionable tips to stay safe.

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Visual Design Principles:

  • Utilization of the CRAP acronym (Contrast, Repetition, Alignment, Proximity) for visual coherence and effectiveness

  • Adoption of HEX color coding for consistency

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Impact of Visual Design:

  • Enhance aesthetics

  • Improve comprehension and retention of information

  • Influence usability and effectiveness of educational content​

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Process: Rapid Prototyping

  1. Conceptualization: Define objectives and brainstorm ideas.

  2. Prototype Creation: Develop a basic prototype.

  3. Feedback Gathering: Collect input from stakeholders.

  4. Iterative Refinement: Adjust the prototype based on feedback.

  5. Testing and Evaluation: Assess usability and effectiveness.

  6. Finalization: Make final changes and prepare for deployment.
     

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